FREQUENTLY ASKED QUESTIONS​

What areas do we deliver/do we deliver to their suburb?
Cape Town & Surrounds, Durbanville & Surrounds, Southern Sub, Woodstock, Paarl, Tableview, Edgemead and surrounds, Melkbos, Century City, Kalk Bay (surrounds), Hout Bay, Camps Bay.

Deliveries to the following areas will only take place on Monday, Wednesday and Friday 
Paarl and Stellenbosch 

Can they send the plastic or boxes back to be reused?
 We don’t accept bags or boxes back because of COVID-19, but they are recyclable.

How do you pay?
EFT or pay with Payfast (Secure online system)

 When do we deliver?
We deliver the following day after the order is placed. (Closed on Saturday and Sunday for Home deliveries)

Customers want to add items after placing orders online.
Yes, you can just mail the office, and we will send a separate invoice. [email protected]
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What if a product is damaged or needs to be replaced?
Return Policy
Please mail the office the product and order number within 48 hours of the order being delivered to [email protected]
Please attach a photo so we can send a picture to the relevant supplier.

Shortages 
From time to time, items will be short because of availability.

2 options are available 
1) We can send out a coupon code for your next order
2) The missing item is mentioned in the comments section of your order