FREQUENTLY ASKED QUESTION'S ABOUT FRUIT & VEG
Fruit and Vegetable Delivery & Online Grocery Shopping in Cape Town, South Africa
Which areas do you deliver to?
We deliver fresh fruit, vegetables, and groceries throughout Cape Town and surrounding areas, including Durbanville, Northern Suburbs, Southern Suburbs, Table View, Milnerton, Century City, Woodstock, Salt River, Edgemead, Melkbosstrand, Camps Bay and Hout Bay.
Deliveries to Paarl and Stellenbosch are available on Mondays, Wednesdays and Fridays only.
How do I place an order on Raw Nutrition?
Simply browse our online grocery store, select your fruit, vegetables, and grocery items, add them to your cart, and complete checkout with your delivery details. Ordering online is quick, secure, and convenient.
What payment methods do you accept?
We accept secure online card payments via PayFast as well as EFT bank transfers. All payments must be completed before orders are dispatched.
When will my order be delivered?
Orders are typically delivered the next business day after payment is received. Delivery times may vary depending on your location within Cape Town.
Can I change or add items after placing my order?
Yes. If you need to add or change items, please email us as soon as possible at [email protected]. Additional items will be invoiced separately where applicable.
What happens if an item is out of stock?
If a product is unavailable due to supplier shortages, we will either:
What should I do if I receive damaged or incorrect items?
If you receive a damaged or incorrect product, please email [email protected] within 48 hours of delivery. Include your order number and a clear photo of the issue so we can assist you quickly.
Do you offer refunds or replacements?
Refunds or replacements are assessed on a case-by-case basis for faulty or incorrect items reported within 48 hours of delivery. Approved refunds are processed via the original payment method or issued as store credit.
Do you accept returned boxes or bags?
For hygiene and safety reasons, we do not accept returns of packaging. However, all boxes and bags used are recyclable.
Are your products fresh?
Yes. We source fresh fruit, vegetables, and groceries from trusted suppliers to ensure quality, freshness, and consistency for both home and business customers in Cape Town.
How do I contact Raw Nutrition?
If you have any questions or need assistance, please contact us:
📧 Email: [email protected]
📞 Phone: 021 551 9705
📱 Mobile: 084 520 1700
We deliver fresh fruit, vegetables, and groceries throughout Cape Town and surrounding areas, including Durbanville, Northern Suburbs, Southern Suburbs, Table View, Milnerton, Century City, Woodstock, Salt River, Edgemead, Melkbosstrand, Camps Bay and Hout Bay.
Deliveries to Paarl and Stellenbosch are available on Mondays, Wednesdays and Fridays only.
How do I place an order on Raw Nutrition?
Simply browse our online grocery store, select your fruit, vegetables, and grocery items, add them to your cart, and complete checkout with your delivery details. Ordering online is quick, secure, and convenient.
What payment methods do you accept?
We accept secure online card payments via PayFast as well as EFT bank transfers. All payments must be completed before orders are dispatched.
When will my order be delivered?
Orders are typically delivered the next business day after payment is received. Delivery times may vary depending on your location within Cape Town.
Can I change or add items after placing my order?
Yes. If you need to add or change items, please email us as soon as possible at [email protected]. Additional items will be invoiced separately where applicable.
What happens if an item is out of stock?
If a product is unavailable due to supplier shortages, we will either:
- Issue a coupon code for your next order, or
- Note the unavailable item on your order invoice
What should I do if I receive damaged or incorrect items?
If you receive a damaged or incorrect product, please email [email protected] within 48 hours of delivery. Include your order number and a clear photo of the issue so we can assist you quickly.
Do you offer refunds or replacements?
Refunds or replacements are assessed on a case-by-case basis for faulty or incorrect items reported within 48 hours of delivery. Approved refunds are processed via the original payment method or issued as store credit.
Do you accept returned boxes or bags?
For hygiene and safety reasons, we do not accept returns of packaging. However, all boxes and bags used are recyclable.
Are your products fresh?
Yes. We source fresh fruit, vegetables, and groceries from trusted suppliers to ensure quality, freshness, and consistency for both home and business customers in Cape Town.
How do I contact Raw Nutrition?
If you have any questions or need assistance, please contact us:
📧 Email: [email protected]
📞 Phone: 021 551 9705
📱 Mobile: 084 520 1700


