FREQUENTLY ASKED QUESTIONS​

What areas do we deliver/do we deliver to their suburb?
Cape Town & Surrounds, Durbanville & Surrounds, Southern sub, Woodstock, Paarl, Tableview, Edgemead and surrounds Melkbos, Century City, kalk Bay (surrounds), Hout Bay, Camps Bay.

Deliveries to the following area's will only take place on Monday, Wednesday and Friday 
Paarl and Stellenbosch 

Can they send the plastic or boxes back back to reuse?
 We don’t accept bags or boxes back because of Covid 19 but they are recyclable.

How do you pay?
Eft or pay with Payfast (Secure online system)

 When do we deliver?
We deliver the following day after order is placed. (Closed on Saturday and Sunday for Home deliveries)

Customers want to add items after placing orders online.
Yes you can just mail the office and we will send a separate invoice. info@rawnutrition.co.za
​
What if a product is damages or needs to be replaced?
Return Policy
Please mail the office the product and order number within 48 hours of order being delivered  info@rawnutrition.co.za
please attach a photo so we can send a picture to the relevant supplier
Shortages 
From time to time items will be short because of availability.
There are 2 options that are available 
1) We can send out a coupon code for your next order
2) The missing item is mentioned in the comments section of your order